Advanced updates for device for new virus, malware protection, advanced threat detection, instant replacement and up to 1hr support direct from Outersafe for direct partner configuration questions. This is a monthly subscription and required to keep the device current.
FORCEPOINT MONTHLY UPDATES AND SUPPORT SERVICE
Forcepoint Updates Includes:
• Basic support, i.e., email support and phone support Monday through Friday from 9:00 am to 5:00 pm
• Firmware maintenance, which includes new ﬁrmware updates with feature enhancements and bug ﬁxes
• Security updates to patch or repair any security vulnerabilities
• URL ﬁlter based on Forcepoint Web Filter online URL categorization in single-pass (i.e., used directly in the ﬁrewall engine) as well as in proxy mode
• Regular updates for Application Control database
• IPS signature and pattern updates.